Privacy Policy

At LuxFlow, your privacy is our priority. This Privacy Policy outlines how we handle the personal and non-personal information collected when you interact with our platform at LuxFlow.io (the “Site”). Please take a moment to review this policy. By using our Site, you agree to the practices described here. If you disagree with any part of this policy, please discontinue use of the Site.

Information We Collect

1. Personal Information

We collect information you voluntarily share with us—such as your name, contact number, email address, or any other details you submit through our forms or communication channels.

2. Technical & Usage Data

We may automatically gather non-personal data including your IP address, browser type, operating system, referral URLs, pages viewed, and interaction patterns to improve site performance.

How We Use Your Information

We use your data responsibly to:

1. Deliver and Manage Services: Process your submissions and facilitate services like product valuations, wallet management, and transactions.

2. Communicate with You: Share service updates, promotional offers, or notifications relevant to your LuxFlow activity.

3. Enhance Platform Experience: Monitor usage trends and improve interface, features, and performance.

4. Comply with Legal Obligations: Ensure adherence to local laws, regulations, or compliance requirements.

When We Share Information

LuxFlow respects your privacy and does not sell or rent your personal information. However, we may share data under specific conditions:

1. Trusted Service Partners: With vetted partners who assist in hosting, analytics, logistics, or payment processing—under strict confidentiality agreements.

2. Legal Compliance: When required by law, court order, or government request to disclose information.

Data Security

We employ a combination of administrative controls, secure server infrastructure, and encryption protocols to protect your data. While no system is 100% immune, we are committed to continuously enhancing our security practices.

Your Rights & Preferences

You have the right to:

1. Access or Correct Your Information: Reach out to us at support@LuxFlow.io to update or request a copy of your stored data.

2. Opt-Out of Communications: Unsubscribe using the link in our emails or contact us directly if you wish to stop receiving marketing messages.

3. Control Cookies & Tracking: You can manage browser settings to block or limit tracking technologies. Please note: LuxFlow currently does not respond to Do Not Track (DNT) signals.

Policy Updates

LuxFlow may revise this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date. We encourage you to review it regularly to stay informed.

Questions? Let's Talk.

We're happy to help you with anything you need.